FAQ's

Yes, our data protection policy can be seen on request.
We can fly close to buildings and people when we have the consent of the owner and the people in close proximity have been briefed and are under the control of the pilot.  Our CAA PfCO approval clearly defines where and how we can fly.
  • Maintaining a distance of 50m from people and property not in control of the pilot.
  • During take-off and landing maintain a distance of 30m from people and property not in control of the pilot.
  • Permission of the landowner to take off and land.
  • Directly overhead or within a minimum distance of 150m from an open-air assembly of over 1000 people.
  • Maximum height of 400ft above ground level.
  • Maintain visual line of sight of the SUA to a maximum distance of 500m.
  • During daylight hours, so that you can clearly see the SUA and take avoiding action from other air users if required.
  • Outside of controlled airspace.
  • Restrictions apply to certain areas of Central London and additional permissions to fly in these areas need to be sought from the CAA.
  • Restrictions and rules apply to flying near an airport and aerodrome.
Yes. My Drone Survey carry professional indemnity insurance of £50,000 and Public Liability Insurance of £5,000,000 in order to comply with regulations governing professional services in film and survey. We are able to supply evidence of cover prior to commencement of services.
Each drone has slightly different capabilities in terms of flight times. Our drones have a maximum flight time of 30 minutes per battery. On average, we fly up to 22 minutes before landing and changing batteries. We have multiple pre-charged batteries and it only takes a couple of seconds to change a battery and get back in the air.
Our prices may vary depending on the complexity, associated risks and location. Please call or email us to discuss your plans and requirements.
No. Some areas of the UK, such as airports or military installations are off limits. Others such as Central London require special permission which has to be requested in advance of filming. It is always necessary to obtain permission from the landowner before overflying private property.
Absolutely. One of the best parts about our dual control systems is that we can even hand you independent control of the camera to set up and take the shots yourself. Alternatively, we can provide a professional camera operator to capture those hard to get or difficult shots. Just let us know your requirements.
We cannot fly in the rain or in particularly strong winds. If a shoot is postponed due to poor weather conditions you will not be charged.
There are certain risks associated with flying a drone, however safety is our number one priority and we have very strict measures in place. We carry out an initial desktop survey using Google earth followed by an onsite risk assessment. We always ensure that we are up to date with all CAA regulations to mitigate any risks.